Getting started
Three steps, and a real person at every one
The hardest part of finding a provider is not knowing what happens next. So here it is, honestly.
01
You tell us about your person
One short form — who needs support, what you’re after, how the plan is managed. Two minutes, and it comes straight to us, not a call centre.
We come back within one business day.02
We come to you for a meet and greet
Your place, the park, wherever's comfortable. We talk through goals, what a good day looks like, what sets a bad one off, and who on our team would actually suit.
No pressure, and no charge.03
Onboarding forms, then a first shift
Our onboarding forms document any known risks, behaviours and support needs so every worker is aware of them. We then complete risk assessments for the activities and environments involved, match a worker, and book the first shift.
If the match isn't right, we change it. No awkward conversation needed.